How to Set Up Your Parish Email (IMAP) on Outlook, Phone or Tablet

If you’ve recently had your parish email set up with Parish Web & Host, you can access it on your computer, phone, or tablet using an email app such as Outlook, Apple Mail, or Gmail.

This guide will walk you through the basics.

Before You Start

Make sure you have the following details ready:

• Email Address: (e.g. clerk@yourparish.gov.uk)
• Password: (provided to you or set by you)
• Mailbox type: IMAP (this keeps your emails synced across all devices)

 

Step 1: Test Your Login First (Recommended)

Before setting up your device, we strongly recommend testing your login details.

👉 Go to: https://www.stackmail.com

• Enter your email address and password
• If you can log in successfully and see your inbox, your details are correct

✅ This is the quickest way to confirm everything is working before setting up Outlook or your device.

Step 2: IMAP Settings

Use the following settings when adding your account:

Incoming Mail (IMAP):

• Server: imap.yourdomain.gov.uk
• Port: 993
• Encryption: SSL

Outgoing Mail (SMTP):

• Server: smtp.yourdomain.gov.uk
• Port: 465
• Encryption: SSL

Username: Your full email address
Password: Your email password

Setting Up on Different Devices

Outlook (Desktop)

1. Open Outlook
2. Click File → Add Account
3. Enter your email address
4. Choose Advanced Options → Let me set up my account manually
5. Select IMAP
6. Enter the settings above

iPhone / iPad

1. Go to Settings → Mail → Accounts → Add Account
2. Select Other → Add Mail Account
3. Enter your name, email, password
4. Choose IMAP
5. Enter the server settings listed above

Android Devices

1. Open your Mail or Gmail app
2. Tap Add Account
3. Choose Other / IMAP
4. Enter your email and password
5. Input the server settings when prompted

Important Notes

• Your account includes 10GB of storage as standard
• All devices will stay in sync when using IMAP
• Always use your full email address as the username

 

Troubleshooting

If things aren’t working:

• Double-check your password by logging into Stackmail again
• Make sure ports and SSL settings are correct
• Ensure you’re using IMAP (not POP3)

 

Need Help?

If you get stuck at any stage, we’re here to help.

Contact Parish Web & Host support and we’ll guide you through it.